FAQ
Questions? Answers.
Everything you need to know about booking, visiting and looking after your hair and nails.
How do I book?
Tap Book now on any page. Choose a service, pick your stylist or nail tech, and select a time. You’ll get an email confirmation straight away and a reminder before your visit.
Can I book hair and nails in the same visit?
Yes. Book the first service, then book the second right after it. If you want them at the same time, call us and we’ll line up a stylist and a nail tech together.
How do I cancel or reschedule?
Use the cancel link in your confirmation email, then book a new time. Please give us at least 24 hours’ notice so someone else can take the spot.
What if I’m running late?
Call or text us. We hold your spot for 15 minutes; after that we may need to shorten the service or move you to the next free time.
Should I take my old gel off first?
No, please don’t peel it. Add Gel or Dip Removal when you book and we’ll soak it off gently so your natural nails stay healthy.
Do I need a patch test for color?
If you’re new to color with us, yes. It’s free, takes five minutes and needs to be done at least 48 hours before your appointment.
How do I pay?
You pay in the studio after your appointment. We take cash, all major cards, Apple Pay and Google Pay. No deposit is needed to book online.
Do you sell gift cards?
Yes, in any amount. Buy them at the front desk or call us and we’ll email one the same day.
Still wondering about something? Get in touch