Booking
You can book online any time, by phone or at the front desk. Online bookings are confirmed by email straight away. Please double-check your phone number and email so we can reach you if anything changes.
Cancellations and rescheduling
Please cancel or reschedule at least 24 hours before your appointment, using the link in your confirmation email or by calling us. Cancellations with less notice, and missed appointments, may be charged 50% of the booked service on your next visit.
Late arrivals
We hold your appointment for 15 minutes. After that we may need to shorten your service or move you to the next available time, so the next client isn’t kept waiting.
Color patch tests
New color clients, and anyone who hasn’t had color with us in the last six months, need a free patch test at least 48 hours before their appointment.
Nail services
Tell us about any allergies, cuts or skin conditions before we start. We can’t work over broken skin or signs of infection, and we may suggest rebooking. If a gel or acrylic set lifts within five days, we fix it free.
Prices and payment
Prices online are starting prices. Long, thick or extra-curly hair, removals and nail art can add time and cost, and we always confirm before starting. Payment is taken in the studio after your appointment.
Children
Kids are welcome for their own appointments. For everyone’s safety, please don’t bring children to your appointment unless they’re being seen too.